Qube Support
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Recent activity by Qube Support-
What does a "Default Zero" balance mean?
Default Zero means that the default balance on your Qube Card is $0. Your debit card is simply a piece of plastic until you perform an action. Your money sits in an FDIC-insured bank account simila...
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Bills Screen
The Bills Screen is the second tab on the bottom navigation bar and is represented by the icon (envelope with a paper bill inside).The Bills Screen contains all of your Bill Qubes. Let's review h...
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What are Bill Qubes?
Overview Bill Qubes are specific qubes for all your bills. They are different from Spend Qubes in that once you successfully set up a bill qube, you do not have to open your qube ahead of time in o...
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How do I allocate money to my qubes?
In our world, allocation means moving money from Unallocated Funds (where all deposits go by default) to your qubes. This is how you give purpose to every dollar. This is one of the reasons Qube Mo...
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How do I open a qube?
Because your Qube card has a default zero balance, you have to authorize your spending purchases before you make them. This helps you spend with intention and also significantly decreases fraud, si...
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My bill qube isn’t working. What should I do?
There are a few reasons a bill qube may not be working. Below are some troubleshooting tips. Tip 1 A virtual bill qube has its own unique virtual debit card number as well as a unique account numbe...
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Do we both have to open a qube for one of us to spend money?
No, either user can tap on a qube and spend money with their own debit card. You do not need your companion to also open their qube at the same time for you to be able to spend money. In fact, you ...
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How do I send money to another Qube user?
Sending money instantly to another Qube user is easy! 1. First, open your app and click the Move Money icon from any of the first four screens. Then select To Friend and search for the other user ...
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How do I find my virtual debit card information?
You can access your virtual card information easily in the Qube Money app! There are a few ways to view your virtual card information from inside the Qube app. This is an exact copy of your physica...
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Do I need to have a smartphone?
Currently, the functionality of Qube Money requires the use of a smartphone and the Qube Money App. The app is available for both iOS and Android devices.