Accounts & Plans

Account Management

• How do I enter my discount code?
• What are my account limits?
• How do I find my virtual debit card information?
• Where can I find my routing and account number?
• How do I change my Qube password or card PIN?
• Where can I find my monthly statements?

Plans

• How do I upgrade my account?
• How do I order cards for my companion, kids or another adult?
• How do I get a refund?

Joint Accounts

• How do I add a Companion to my account?
• Who can I invite to join my Premium account?
• Do we both have to open a qube for one of us to spend money?
• Who “owns” a joint account?
• If I have a joint account, can I go back to using it as an individual?
• Are Premium accounts only for couples?

Family Accounts

• Who can I add to my Family account?
• How do I add an authorized user to my Family account?
• Does each authorized user I add to my Family account get a separate account?
• Can authorized users on my Family account see my account information and qubes?

Partner Programs

• How can I access my affiliate link?
• I Signed Up To Be a Qube Money Affiliate, Now What?
• How can I upgrade to the Affiliate Pro or Coach Pro programs?
• How can my audience upgrade to Qube using my affiliate code?
• What is the Qube Money Affiliates Program?
• What is the Qube Money Financial Coaches Program?

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Promotions

• How do Premium Passes work?
• What’s your money personality?
• How does Qube support Douugh customers?