Accounts & Plans

Account Management

• How do I enter my discount code?
• What are my account limits?
• How do I find my virtual debit card information?
• Where can I find my routing and account number?
• How do I change my Qube password or card PIN?
• Where can I find my monthly statements?

Plans

• How do I upgrade my account?
• Basic Plan
• Premium Plan
• Family Plan
• How do I order cards for my companion, kids or another adult?
• How do I get a refund?

Joint Accounts

• How do I add a Companion to my account?
• Who can I invite to join my Premium account?
• Do we both have to open a qube for one of us to spend money?
• Who “owns” a joint account?
• If I have a joint account, can I go back to using it as an individual?
• Are Premium accounts only for couples?

Family Accounts

• Who can I add to my Family account?
• How do I add an authorized user to my Family account?
• Does each authorized user I add to my Family account get a separate account?
• Can authorized users on my Family account see my account information and qubes?

Partner Programs

• What is the Qube Money Affiliates Program?
• What is the Qube Money Financial Coaches Program?
• How do I access Partner Portal
• What do the metrics on the Revenue page show?

Promotions

• What’s your money personality?
• Give $10, Get $10
• How does Qube support Douugh customers?