Qube Advocates are available Monday, Tuesday, Thursday, and Friday from 9am - 6pm Central Time, and 9am - 8pm Central Time on Wednesdays. Qube is closed on Federal Holidays.
1. Open the Qube Money app
2. Go to your Profile Screen
3. Select Customer Support
You can also start a chat with support directly from our website. Just look for the blue "Chat" or "Support" bubble in the lower right corner of your screen. During business hours, our agents usually respond in less than one minute.
Leave us a voicemail toll-free at (800) 226-2261. Our agents will get back to you within 1-2 business days.
You can visit our System Status page at any time to check for system outages.