Qube Support
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Recent activity by Qube Support-
How do I enter my discount code?
If you are new to Qube, you'll be able to enter your discount or promo code during the account signup process. If you're already a Qube account holder, or missed entering your code during signup, t...
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What kind of card does Qube Money offer?
You’ll receive a Qube Visa debit card. Your card can be used anywhere Visa is accepted for purchases, in-store and online, and to access cash at ATMs.You will also be issued a virtual card when you...
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How do I access Partner Portal
Qube Money offers different programs for affiliates and financial coaches who believe in our mission of financial freedom and have an audience. Click here if you wish to learn more about the progr...
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How do Refunds work with Qube?
There are two primary ways that merchants can issue a refund to Qube. Scenario 1 The first way is where the merchant adjusts the original transaction. In this case, the adjustment will happen right...
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Does each authorized user I add to my Family account get a separate account?
Yes, each authorized user you add to your Family account gets their own separate account, with a unique account number, debit card number, budget, and qubes. Only your account companion shares your...
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Is Qube experiencing a system outage?
Is your app taking too long to load? A qube not opening, or transactions not going through? This may be due to a server outage. You can visit our real-time System Status page to check for any outag...
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Why do I keep having problems linking my external account with Plaid?
Plaid is a third-party company that securely transfers sensitive financial information between your banks and other financial service providers such as credit card companies, Venmo, etc. Plaid uses...
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What does a "Default Zero" balance mean?
Default Zero means that the default balance on your Qube Card is $0. Your debit card is simply a piece of plastic until you perform an action. Your money sits in an FDIC-insured bank account simila...
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Bills Screen
The Bills Screen is the second tab on the bottom navigation bar and is represented by the icon (envelope with a paper bill inside).The Bills Screen contains all of your Bill Qubes. Let's review h...
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What are Bill Qubes?
Overview Bill Qubes are specific qubes for all your bills. They are different from Spend Qubes in that once you successfully set up a bill qube, you do not have to open your qube ahead of time in o...