Qube Support
- Total activity 168
- Last activity
- Member since
- Following 0 users
- Followed by 4 users
- Votes 6
- Subscriptions 69
Articles
Recent activity by Qube Support-
How do I make a purchase with a merchant that doesn’t run the card right away?
Note: PreAuths DO NOT work for ACH debits. They only work with card debits. Overview For purchases which aren’t charged right away, such as grocery pickup, weekly meal kit services, or online order...
-
When will I receive my physical debit card?
Because of the international chip shortage, your physical Qube debit card won't be mailed until you have made a deposit into your Qube account. Remember, your first Card Deposit is free, and you ca...
-
How do I set up a Card Deposit?
You can deposit money into your Qube account instantly* with a Card Deposit. Here's how: Open your Qube app and go to your Overview , Bills , or Spending Screen Tap the Move Money icon Tap on Ca...
-
Which ATMs can I use for free?
With Qube Money, you are not limited to a specific ATM network. You can use any ATM of your choosing, and, depending on your plan, Qube will reimburse your ATM fees up to $10 per month. If you spen...
-
How do I change my Qube password or card PIN?
Changing your Qube password There are two ways to change your Qube password: Open your Qube app. Beneath the prompt to enter your password, you'll see Forgot Password. Tap on this link and enter y...
-
How do I order cards for my companion, kids or another adult?
Yes! With our Premium and Family plans, you can add your spouse or partner to your account as a "Companion," and they will receive their own debit card. To learn more about Joint Accounts, click he...
-
Why do you need my SSN to open an account?
Your Social Security Number (SSN) helps us verify that it's really you, and not someone trying to steal your identity. This is a standard practice and piece of information needed when opening a ban...
-
What is the Qube Fees Qube
The Qube Fees qube is a Bill Qube used to collect Premium and Family membership payments as well as any other fees you may owe Qube Money. The Qube Fees qube is automatically created upon first cha...
-
Profile Screen
The Profile Screen is the fifth icon on the bottom navigation bar and is represented by the three stacked lines icon. You can access a lot of useful account information from here, as well as manag...
-
What is ReQube?
ReQube simply means moving a completed transaction from one qube to another, or in other words, changing its category after the transaction. There are several situations where ReQube may be helpful...