Qube Support
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Recent activity by Qube Support-
How do I dispute a transaction?
There are two situations where you may want to file a dispute on a transaction charged to your Qube account: 1. If you suspect the charge is fraudulent. If you don't recognize a charge on your acco...
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Who can I add to my Family account?
On a Family account, you can add up to 5 authorized users, plus a companion, for a total of 7 users. You may add more for a small fee (View Fees Schedule). You can add children under the age of 18 ...
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How do I make my first purchase?
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Overview Screen
Welcome to your Overview Screen! The Overview Screen is the first tab in the mobile app and is represented by the icon (four little squares). It helps you see your Total Account Balance at-a-glan...
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What are Unallocated Funds?
Think of Unallocated Funds (formerly Cloud) as a big holding bucket for all money deposited into your Qube account. Direct deposits, ACH Transfers, Card Deposits, Third-Party app transfers, Peer-to...
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How do I set up third-party payment apps to use with Qube?
Third-Party Apps are external cash/payment apps used to send and receive money to and from individuals, merchants, and bank accounts. Common third-party payment apps include Venmo, PayPal, Faceboo...
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How do I deposit money into my Qube account?
There are MANY different ways to deposit money into your Qube account!In fact, there are so many ways to deposit money into your Qube account that it can get overwhelming. To try to keep things sim...
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How do I move money between qubes?
Whenever you make a deposit into Qube, all money first goes to Unallocated Funds. From there, you may allocate the money to your qubes in bulk using the Allocation Screen, or use the Internal Trans...
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Who can I invite to join my Premium account?
You can invite any Qube Money user to join your account as your companion. They must be at least 18 years old and have an active Qube account. When you invite another user to join your account, you...
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What fees does Qube Money charge?
For the most updated information on Qube Money's Plan offerings and prices, visit our pricing page. We are comparable or more affordable in cost to other common digital envelope budgeting platforms...