Qube Support

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  • How do Premium Passes work?

    We are thrilled to announce our free Premium Passes to each of our wonderful Qube users! A Premium Pass is a 2-month free access pass to our Premium Plan that you can give to anyone.   Let's share ...

  • What’s your money personality?

    Everyone has a unique money personality. Take our fun quiz to find out what yours is. Once you know the result, learn more about each personality. Maverick Spender Maverick Saver Planner Saver Pl...

  • How does Qube support Douugh customers?

    Apply for a Qube Account today! If you’re a Douugh customer and you’re looking for a new home, Qube Money may be a good alternative. Douugh and Qube share the same mission to help people experience...

  • What is the Qube Money Affiliates Program?

    You Teach Budgeting. We Implement it! Our Qube Affiliates are bloggers, influencers, financial coaches, churches, or anyone who loves talking about financial freedom and has an audience. If you wan...

  • What are my account limits?

    Qube sets different account limits (deposits, withdrawals, transfers, etc) to prevent fraud. As your account ages and you continue to use Qube regularly, your account limits will increase. You may ...

  • How do I add a Companion to my account?

    Our Joint Account feature allows you to add a spouse or partner to your Premium or Family Qube account. Joint accounts are great for couples who manage or would like to manage their household finan...

  • How do I report a lost, stolen, or damaged card?

    Having a debit card lost, stolen, or damaged can be a stressful time. Qube makes it easy to report it and issues a new virtual debit card immediately. Simply open your app follow these steps: 1. Go...

  • How do I dispute a transaction?

    There are two situations where you may want to file a dispute on a transaction charged to your Qube account: 1. If you suspect the charge is fraudulent. If you don't recognize a charge on your acco...

  • Who can I add to my Family account?

    On a Family account, you can add up to 5 authorized users, plus a companion, for a total of 7 users. You may add more for a small fee (View Fees Schedule). You can add children under the age of 18 ...

  • How do I make my first purchase?