Important: Merchant Locked qubes will be discontinued on May 1, 2023. Please read below to see what you should do if you are still using merchant locked qubes. This includes old Amazon qubes.
Overview
Merchant Locked qubes are legacy bill qubes where a bill qube used to 'lock' to a merchant to enable bill pay. As several merchants consistently change their names, the system had flaws that resulted in unexpected user experiences. Around March 2022, Qube Money released a new system of bill qubes called "Virtual Bill Qubes". The new system generates a unique card number as well as a unique account number specific to each bill qube. The new method is completely reliable and does not suffer from the problems of merchant locked qubes.
On March 16, 2022, Qube Money had removed the ability to create new merchant locked qubes. It is now time to upgrade any remaining merchant locked qubes in our system and discontinue their use completely.
What you need to do if you are still using Merchant Locked Qubes
Determine the scenario your qube falls in and take the appropriate action.
A) Qube locked to a merchant (indicated by a lock icon and merchant name on the bill qube)
Possible User Actions:
- If you are still using this qube and want to keep its history, then upgrade the qube before May 1, 2023. Remember to update payment info at the merchant after the upgrade.
- If you are not using the qube anymore, then archive it and delete it from the Archived qubes list as well.
- If you take no action, on May 1, 2023 your merchant locked bill qube will be automatically upgraded to a virtual bill qube and any charges from the previous merchant will be denied.
B) Qube locked to a merchant, but archived
This is similar to scenario A, but the bill qube is currently archived.
Possible User Actions:
- If you are still using this qube and want to keep its history, then unarchive and upgrade the qube before May 1, 2023. Remember to update payment info at the merchant after the upgrade.
- If you are not using the qube anymore, then delete it from Archived list.
- If you take no action, on May 1, 2023 your merchant locked bill qube will be deleted from the Archived list and Qube Money will stop blocking charges from the locked merchant. All history will be lost.
C) Unlocked bill qube (indicated by an orange unlocked icon on the bill qube)
If you have unlocked merchant bill qubes, then no action is needed. They will be automatically upgraded to Virtual Bill Qubes on May 1, 2023.